Security & Privacy Policy

You can shop with confidence at Jer's Handmade. We are concerned about your right to privacy. When you visit our website, you can be assured that any information you share with us will be treated confidentially and will not be disclosed to anyone outside of our company.

Information provided to purchase our products (including billing name, billing address, telephone number, and fax number) will not be shared with or sold to any third party under any circumstances.

Payment information (credit card numbers and expiration dates) is treated confidentially and will not be shared with anyone other than the financial institutions used to process payments. Our company may use your mailing or e-mail address to send you periodic product updates, new product or company information, or special offers. You may also be contacted by telephone by authorized representatives regarding your order/inquiry, new products and services, or upcoming events.

Your Online Password

Your online password is unique to your account and is designed to protect your account from unauthorized use. Swain Creations will not be responsible for any lost, stolen, or otherwise disclosed passwords. Additionally, Swain Creations will not replace or refund any orders that are generated or redeemed by unauthorized password activity. Accordingly, your password should be guarded and not provided to anyone.

We use a Secure Server with Secure Sockets Layer (SSL). This technology encrypts information and keeps the data private and confidential between your machine and Swain Creations. This technology makes it safe to transmit your credit card number over the Internet. Look for two security icons, the "s" after "http" in the address line and the lock in the top menu bar and bottom status bar of your browser in Netscape (or in the bottom status bar only in Internet Explorer).

When you place orders or access your account information, a secure server is used. The secure server software encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.